Effective Date: January 2026
At Hephzibah Faith Prints™, every order is prepared with care and produced especially for you. Many of our products are custom-made or printed on demand through our trusted global production partners, allowing us to deliver high-quality faith-inspired products worldwide.
Order Processing
Orders are normally processed within 2–5 business days before they are shipped.
During holidays, product launches, or periods of high demand, processing times may be slightly longer. If significant delays occur, we will notify you by email.
Shipping Times
Estimated delivery times after production are:
| Destination | Estimated Delivery |
| UAE | 3 – 7 Business Days |
| GCC | 5 – 10 Business Days |
| Europe | 5 – 15 Business Days |
| United Kingdom | 5 – 15 Business Days |
| United States & Canada | 5 – 15 Business Days |
| Australia & New Zealand | 7 – 20 Business Days |
| Other International Destinations | 5 – 24 Business Days |
Please note that these are estimated delivery times and may vary depending on customs processing, local courier services, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated during checkout based on:
- Delivery destination
- Product size and weight
- Shipping method selected
The final shipping cost will be displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.
Tracking updates are provided directly by the shipping carrier.
International Orders
International customers may be responsible for customs duties, import taxes, VAT, or other local government fees imposed by their country.
These charges are not included in the purchase price and remain the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.
If you notice an error immediately after placing your order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes once production has begun.
Lost, Damaged or Delayed Shipments
If your order arrives damaged, is lost during transit, or experiences an unusually long delay, please contact us within 7 days of the expected delivery date.
Our team will work with our production and shipping partners to investigate and provide an appropriate solution.
Multiple Shipments
To provide faster delivery, some orders containing multiple products may be shipped separately from different production facilities.
You may therefore receive your items in separate packages.
Contact Us
If you have any questions regarding shipping, please contact:
Hephzibah Faith Prints™
📧 support@hephzibahfaithprints.shop (replace with your support email if different)